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Terms & Conditions

Agreement Between User And Consolidated Electric Cooperative

The Consolidated Electric Cooperative web site is comprised of various Web pages operated by Consolidated Electric Cooperative.

The Consolidated Electric Cooperative web site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of the Consolidated Electric Cooperative web site constitutes your agreement to all such terms, conditions and notices.

Consolidated Electric Cooperative believes that the information included on the site is accurate when it is posted on the site, however, such information is subject to change and update at any time without prior notice. You understand and agree that Consolidated Electric Cooperative cannot, and does not, guarantee nor ensure either the accuracy, completeness, nor authenticity of the site’s contents, site functionality, or your transmission of any information or instructions to, or from the site. You agree that neither Consolidated Electric Cooperative, nor any of its affiliated companies, nor any other person associated with the creation or use of the site, shall be liable or responsible to any person for any harm, loss or damage whatsoever that may arise in any connection with your use of the site.

You waive all rights that you may have to hold Consolidated Electric Cooperative responsible in connection with any other use of the site.

Based on the emerging nature of Internet transactions and related technology, you agree that these exclusions of liability are fair and reasonable, and that Consolidated Electric Cooperative would not have permitted use of the site by you if not for your agreement with the liability exclusions and disclaimers set out herein.

Consolidated Electric Cooperative has the right to rescind or discontinue your access to this site at any time without explanation to you.

Modifications Of These Terms Of Use

Consolidated Electric Cooperative reserves the right to change the terms, conditions and notices under which the Consolidated Electric Cooperative web site is offered, including but not limited to the charges associated with the use of the Consolidated Electric Cooperative web site.

No Unlawful or Prohibited Use

As a condition of your use of the Consolidated Electric Cooperative web site, you warrant to Consolidated Electric Cooperative that you will not use the Consolidated Electric Cooperative web site for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Consolidated Electric Cooperative web site in any manner which could damage, disable, overburden, or impair the Consolidated Electric Cooperative web site or interfere with any other party’s use and enjoyment of the Consolidated Electric Cooperative web site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Consolidated Electric Cooperative web site.

Member Refund Policy

If you feel there is an error on your statement from Consolidated Electric Cooperative, please contact our Customer Service Department at 573/581-3630 or toll free 1-800-621-0091. If we determine that an adjustment needs to be made, any amount owed or credit due will be applied to your electric account and will appear on the next monthly statement. If the error occurs on a final bill, an adjustment will be applied to your electric account and any amount owed will be billed to you, or any credit due will be refunded in the form of a check.

Links to Third Party Sites

The Consolidated Electric Cooperative web site may contain links to other web sites (“Linked Sites.”) The Linked Sites are not under the control of Consolidated Electric Cooperative and Consolidated Electric Cooperative is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Consolidated Electric Cooperative is not responsible for webcast.