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Payment Options

We offer a variety of payment methods so members can choose the most convenient way to pay their monthly bill.

We accept the following credit card options.

 

SmartHub Online Bill Payment & Mobile Options

silver smart hub             

  • Rely on our secure payment gateway to make your payment easily.
  • Set up a user account using our SmartHub software by clicking on the logo above.
  • Control when and how your bill is paid.
  • Pay by credit or debit card over a secure internet connection.
  • Set up automatic recurring credit card monthly payments to be withdrawn on the 1st business day of each month.
  • View your bill and energy history online.
  • View multiple account balances in one easy place.
  • Elect to stop receiving a paper statement in the mail if you prefer.
  • Mobile users can download the FREE app from their APP Store. Search for Consolidated Electric Cooperative of Mexico, MO as the Service Provider to begin using mobile devices to pay bills conveniently.

Pay Now 

 

The Pay Now system is a component of the SmartHub online account access and payment portal. Unlike SmartHub, Pay Now does NOT require a user account to be setup for use. You don't even need an email address to take advantage of the Pay Now option. Simply click on the Pay Now logo and enter the account number from your bill and your last name or business name. This secure payment option does not retain your payment information for future use. You will be asked to enter it each time you utilize the system. 

Secure Pay

Secure Pay is another FREE payment option for members to use at their convenience. It is a secure automated phone system where members may use Visa, MasterCard or Discover debit or credit cards to make protected payments 24/7. Call 573-581-3630 and select option 2, or call directly to 833-699-1831. To make a payment using Secure Pay, members will need their account number that is printed on the bill. You will follow a series of prompts to complete your payment without assistance.

ACH Payment

  • Sign up to have your monthly payment automatically withdrawn from the bank account of your choice.
  • Monthly payments will be debited between the 6th and 9th of the month.
  • Members signing up for ACH their first time will receive a $10 bill credit on one account.

Payments Over The Phone

  • Call our office during business hours, 7:30 AM - 4:30 PM, and ask for a Member Service Representative to assist you in making a credit or debit card payment over the phone.
  • Contact us at (573) 581-3630 or 1-800-621-0091.

Office Payments

  • Mail your check, money order or credit card payment to the Cooperative office. Please remember, in order to avoid having a 5% forfeited discount charged to your account, mailed payments must be postmarked by the U.S. Postal Service on or before the 10th of the month.
  • Members are always welcome to pay in person in the office or through the Cooperative drive-up window during regular business hours.
  • A secure night deposit box is available at the Cooperative drive-up window 24 hours a day, seven days a week for members to leave a payment.

Level Pay Program

Know exactly what your electric bill will be each month. Levelized billing can help with your monthly budgeting needs, and can be used to level out high summer or winter usage for ease of paying.

  • Pay a pre-determined bill amount every month.
  • Members must have a minimum of 12 months payment record in order to establish an equal payment amount.
  • Levelized bills are based on a 12 month rolling average of your kilowatt hour use.
  • The Level Pay program begins annually on April 1 and ends on March 1 the following year.
  • All balances owed are due to be paid in full by March 25.
  • Member usage is monitored throughout the year. Level payment amounts may need to be adjusted throughout the year in order to avoid a large credit or balance due for the member in March.
  • Payments are due by the first, payable by the 10th of the month. If received and postmarked after the 10th, the energy use will be subject to a forfeited discount of 5%.
More questions? Reach out to us:

3940 E. Liberty (In-person)
P.O. Box 540 (Mailing through the U.S. Postal Service)
Mexico, MO 65265
(573) 581-3630 or 1-800-621-0091

Monday – Friday
7:30 a.m. – 4:30 p.m.